Complaint Cell
Sl. No. Address Name & Designation Contact Numbers
01. Corporate Office, Dhaka Ms. Chitra Chaudhuri, Vice President
Mr. Abdul Ahad Mozumder, Officer
PABX: 55668070 Ext. 5503, 5516
Mobile: 01711-033239
Fax : 88-02-55668070-6000
E-mail: complaint@ucb.com.bd
02. Zonal Office, Chittagong Md. Abdul Jabber Chowdhury
Deputy Managing Director
PABX: 55668070 Ext.6250
03. Zonal Office, Rajshahi Mr. Md. Salim Reza Khan
Senior Vice President & Zonal Head Rajshahi
Phone: +88-0721-774030
Mobile: +88-01711-385593
E-mail: rjh.zonal@ucb.com.bd
04. Corporate Office, Dhaka Help Line for UCash Phone: 16268, 09611016268
(Available from 7AM - 11PM)
E-mail: service@ucash.com.bd
05. Corporate Office, Dhaka Operation (Credit Card) Mobile: 01713-039595
01926-669491
01927-711884
01927-711885
4478000807
4478000808
E-mail: operations.card@ucb.com.bd
    ADC (Debit Card) Mobile: 01730-066334
01730-066335
01977-665501
E-mail: adc.card@ucb.com.bd
    Customer Service   (Credit Card) Mobile: 01978-222273
01927-711882
01938-800014
01926-666382
01926-666126
01926-666906
E-mail: customerservice.card@ucb.com.bd
06. Corporate Office, Dhaka BACH/BEFTN Mobile: 01714-167375
E-mail: bach@ucb.com.bd
07. Corporate Office, Dhaka NOC(IT) Mobile: 01714-167447
E-mail: cmd@ucb.com.bd

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