Complaint Cell & Help Desk
Sl. No. Address Name & Designation Contact Numbers
01. Corporate Office, Dhaka Mr. Md. Abdul Hai
First Asstt. Vice President
PABX: 55668070 Ext. 5506
Mobile: 01715-702424
Fax : 88-02-55668070-6000
      E-mail: gbd@ucbl.com
02. Zonal Office, Chittagong Md. Abdul Jabber Chowdhury
Deputy Managing Director
PABX: 55668070 Ext.6250
03. Rajshahi Branch, Rajshahi Mr. Salim Reza Khan   First Vice President Phone: 0721-773367, 812357
Mobile: 01711-883755
Fax: 0721-771386
E-mail: rjh@ucbl.com
04. Corporate Office, Dhaka Help Line for UCash Phone: 16268, 09611016268
(Available from 7AM - 11PM)
E-mail: service@ucash.com.bd
05. Corporate Office, Dhaka Operation (Credit Card) Mobile: 01713-039595
01926-669491
01927-711884
01927-711885
4478000807
4478000808
E-mail: operations.card@ucbl.com
    ADC (Debit Card) Mobile: 01730-066334
01730-066335
01977-665501
E-mail: adc.card@ucbl.com
      Customer Service   (Credit Card) Mobile: 01978-222273
01927-711882
01938-800014
01926-666382
01926-666126
01926-666906
E-mail: Customerservice.card @ucbl.com
06. Principal Branch, Dhaka BACH/BEFTN Mobile: 01714-167375
E-mail: bach@ucbl.com
07. Corporate Office, Dhaka NOC(IT) Mobile: 01714-167447
E-mail: cmd@ucbl.com

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